Terms and Conditions

These Terms and Conditions govern the use of this service and establish the agreement between you and the Company. They delineate the rights and obligations of all users concerning the use of the service.

Our team will reply to the email address you enter, so please use one that is correct and in use.

Upon creating an account on our web application, you must always furnish information that is accurate, complete, and current. Failure to comply may result in Globeia not being held responsible for any subsequent changes.

These terms and conditions shall be applicable from the date of payment made by the customer and shall remain in force and effect until Globeia has dispatched the client's documents back to them.

If a client wishes to cancel the services, they must provide notification within 24 hours of payment. Please note that transaction fees are non-refundable.

All monetary amounts will be denoted in the currency shown at checkout: the client's local currency, US dollars (USD) or Canadian dollars (CAD).

Globeia shall invoice the client for the services they have opted for.

Globeia will commence work on the client’s documents only after payment for services.

The client is responsible for covering the costs of any additional services.

Globeia will dispatch the client's documents back to them only upon payment of courier charges.

Globeia will not be liable for any loss or damage in the event of damage during courier transport.

Throughout the entirety of the process, the client's documents will be managed by various government agencies, and should any damage occur to the client's documents, Globeia will not bear responsibility.

Clients must confirm all requirements before placing an order with Globeia. Once the order is confirmed, changes will not be permitted.

Please note that by using our service, you agree to abide by these Terms and Conditions.

For any questions on this policy, you can contact us by email: info@globeia.com