What is Apostille? Can I get an apostille in Canada?
Yes. Since January 2024, Canada is a member of the Hague Apostille Convention, and Global Affairs Canada can issue an apostille for documents used in other member countries. If your destination country is a Hague member, a Canada apostille is typically all you need. If it isn't, you're in the right place: your documents need authentication and legalization instead.
Do I still need authentication and legalization if Canada now issues apostilles?
Yes, if your destination country is not a Hague Convention member. Canada joining the Convention only changed the process for Hague member countries. For non-Hague countries - including the UAE, Qatar, and Kuwait- the two-step authentication and legalization process is still required.
What is authentication in Canada?
Authentication is the process by which Global Affairs Canada verifies that the signature, seal, or stamp on a Canadian document is genuine. It's the first of two steps required for non-Hague countries, and it's performed solely by Global Affairs Canada.
What is legalization - and is "attestation" the same thing?
Legalization is the second step, performed by your destination country's embassy or consulate in Canada, confirming your authenticated document is accepted for official use there. Some countries use different terminology for this same step - the UAE, for example, calls it "attestation." The process and purpose are the same.
Does every document need to be notarized before authentication?
Not always - it depends on the document type. Private documents such as powers of attorney, contracts, or affidavits often require notarization first; documents like vital statistics records typically don't. We confirm this for you as part of reviewing your specific documents before submission.
Do I need to send original documents, or will certified copies work?
In most cases, Global Affairs Canada and provincial authentication offices require original documents bearing an original signature and seal - photocopies generally aren't accepted for authentication. Some destination countries accept certified true copies for the legalization step specifically. We confirm what's needed based on your destination country before you send anything.
My document was already notarized outside Canada - can it still be authenticated here?
No. Canadian authentication only applies to documents issued or notarized within Canada. A document notarized outside Canada needs to be authenticated in the country where it was notarized, not through Global Affairs Canada.
Does authentication or legalization expire?
Authentication and legalization themselves don't expire, but some destination countries or receiving institutions set their own validity window - for example, requiring a police record check to have been issued recently. We confirm this requirement for your specific situation.
What if I need the same document recognized in more than one country?
Each destination country generally requires its own separate legalization step, even for a document that's already been authenticated once by Global Affairs Canada. If you need a document recognized in multiple countries, let us know upfront so we can plan the full sequence.
Does authentication and legalization guarantee my visa or immigration application will be approved?
No. Authentication and legalization confirm that a document is genuine and properly issued - they don't evaluate or guarantee the outcome of an immigration, employment, or other application the document supports. That decision rests entirely with the receiving authority or institution.
Can my power of attorney be signed directly at the destination embassy instead of going through Canadian authentication?
In some cases, yes. Several foreign missions in Canada offer notarial services that let you sign documents like a power of attorney directly at their office, which can bypass separate Canadian authentication. Availability depends on the specific embassy - we confirm whether this applies to you.
My diploma is from an online or distance-learning program - does anything change?
The authentication process itself doesn't change based on how a credential was earned, but some destination countries or institutions apply extra scrutiny to distance-learning credentials. We recommend confirming directly with the receiving institution what supporting documentation they expect.
Is there a separate embassy fee on top of Globeia's service fee?
Yes. Embassy and consulate legalization fees are set independently by each destination country and are separate from Globeia's service fee. These are included in your upfront quote, so there are no surprises later.
What happens if my destination country changes its requirements while my documents are already in process?
This can happen, since destination countries set their own requirements independently and may update them at any time. If it occurs while your file is in progress, we'll notify you and help determine what additional steps, if any, are needed.
I have an urgent deadline - a wedding, a job start date, a visa appointment. What are my options?
Let us know as early as possible. We can't influence Global Affairs Canada's or an embassy's own processing schedule, but we prioritize document review and submission on our end, and some embassies offer their own expedited legalization options depending on the country.